Here are all of the posts tagged ‘Singapore’.

I won’t tell if you won’t: #donttellmum

by Laura Picard in News

Father’s day is just around the corner, and a few folks here at We Are Social Singapore have decided to scrap the usual approach–canned phrases, cookie-cutter gifts and Hallmark greeting cards–those gestures that seem applicable to everyone, and yet speak to no one in particular at the same time. Instead, we wanted to celebrate the uniqueness of every relationship with dad, and those unspoken rules that sometimes need to be bent in the name of having a bit of fun.

Like that time when you left the door unlocked, or snuck in after curfew, and he caught you but kept it “between us”. Or that time when you were the one covering for dad, cause he forgot to buy the milk (again!)–those little moments that always ended with a pact: “Don’t tell mum.”

We’re still taking submissions, on both Twitter and Tumblr. If you like what you see, and if you’re keen to get an illustrated dad moment of your own, give us a shout and we’ll do our best to make your Father’s Day extra special this year :)

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Be a friend to your brands: Scoot + SGAG

by Laura Picard in News

Just over one year ago, we blogged about the brand-to-brand banter that turned a near-miss PR crisis into a gold mine of meaningful engagement.

To recap: budget airline Scoot presented an airfare promotion on flights to Seoul, during a moment of political tension with its neighbour to the North. When SGAG called them out on this less-than-opportune timing, Scoot responded in the best possible manner on all fronts.

Instead of dismissing or ignoring the issue, they addressed SGAG in an approachable and light-hearted tone. With equal parts self-deprecating humour and subtle recognition of the events at hand, Scoot gently steered the conversation in a manner that disarmed a potential time bomb and cleverly charmed both Scoot’s and SGAG’s large audiences on social media.

In a recent crossing of paths, Scoot has posted a commemorative post that, again, demonstrates the invaluable nature of being a friend to your brands. SGAG’s trolling antics were far from over after the untimely promotion last year. While Scoot could have taken one of many courses of action, the brand decided to acknowledge their continuing banter, and celebrate a ‘good two years’ of troll-and-response. In doing so, Scoot highlights its own quick wit, and perhaps more importantly, its ability to carry on playful conversations–and maintain strong relationships–on a long-term basis.

This is Scoot, ‘walking the walk’ at a time when funny conversations between brands are so often dismissed as staged PR stunts rather than recognized as forms of genuine discourse. While not without motive, Scoot’s continued brand friendship with SGAG is a testament to the unparalleled successes that bloom from organic engagement — the kind of success that, ultimately, no amount of paid media can really buy.

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We Are Social Asia Tuesday TuneUp #126

by Mira Abdul in News

Social media an important platform for brand-building
Singaporeans are known to have a voracious appetite when it comes to consuming social media. With a big chunk of the population being on social media platforms, it is no wonder that we’re amongst the highest consuming crowd in asia. CNA talks about how social media has impacted and challenge the way advertisers and and brands talk to us through these channels today, in a society where almost everyone is on social media.

Feeling generous? Just Giftpass it.
Started by a Canadian co-founder Vincent Mah, this new startup was formulated based on the idea of online gifting to a friend without the hassle of needing an email address. Giftpass exists as a ‘service account’ inside WeChat and uses the same powerful set of ecommerce features inside the messaging. Soon, we might even be seeing this going beyond just WeChat as Vincent Mah aspires to spread Giftpass’s presence in all major social media platforms.

Cool ways to flag down a cab: GrabTaxi and its growth plans
A recent article on GrabTaxi revealed its biggest funding round to date – US$15 million led by GGV Capital. Its main focus after this funding is to build ammunition against their rival, EasyTaxi. This Malaysian-based startup explains that part of the investment will go towards introducing and rolling out driver retention and loyalty programmes, in a bid to keep as many GrabTaxi drivers on the streets as possible.

Facebook will favour explicity-shared stories over autoshares
Facebook is planning to favour explicitly-shared stories over autoshares in the News Feed, but will not be axing autosharing entirely. So, if you open a ‘share to Facebook’ tab in a third-party app, add content and then share, more of your friends will see the post than if you automatically share your latest run or Spotify playlist. Autosharing isn’t going completely, probably because of the data’s importance to ad targeting.

Billboard launches charts based on Twitter chat
Billboard is launching its ‘Real Time Charts’ with three new listings based on Twitter conversation: Trending 140, Top Tracks and Emerging Artists. The last of these is to be sponsored by Hollister, while McDonald’s, an exclusive partner for the entire feature, will use Twitter’s Amplify to promote it.

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Oreo creates custom WeChat emoji app
Oreo is looking to connect families with a custom WeChat emoji app. The confectionery brand is encouraging families in China to take photos of themselves, which can then be applied to a series of templates and animated actions and shared with loved ones.

Kleenex and We Are Social create Facebook competition
We Are Social and Kleenex have created a campaign that centres around summery tissue ‘predicaments’, such as dropping an ice cream. The Facebook competition commences on 9th July; prizes will include a Campervan and a week-long holiday.

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We Are Social Asia Tuesday TuneUp #121

by Jolene Siow in News

CABCY video gets shorter as it’s shared
Singapore’s ‘Coalition Against Bullying for Children and Youth’ has created a social video with a real sharing incentive. The video, originally 100 seconds long, shows a child in distress. It gets shorter and shorter each time it is shared on Facebook, and is accompanied by the tagline ‘Share it to End it’.

Facebook passes 100m users in India
India is now Facebook’s second largest national market (after the US), as the network passed 100 million users there. It expects further rapid growth as it increases its mobile focus in a country where eight in 10 users are mobile.

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Yelp launches in Japan, its second market in Asia
Community-sourced restaurant review site Yelp has formally launched in Japan. This is its second entry into Asia, after Singapore in 2012, and the 26th country to receive Yelp. Opening in Japan comes with its own unique set of hurdles, such as the handling of the character set, as well as competing against popular review site Tabelog.

Yelp JapanJust 5% of users contribute to 90% of all Weibo posts
According to a study, Chinese microblogging platform Weibo was found to have a sizeable content gap between its users. Only 10 million users post original content, while the other two hundred million other users are made up of spam or empty accounts, or users who just repost others’ content. Reasons for the small percentage could be due to the large amount of spam accounts, or competitors such as WeChat  gaining popularity in China.

Xiaomi’s social media strategy drives fan loyalty
Chinese smartphone maker Xiaomi has a fiercely loyal fanbase, and a lot of this lies in the way it engages its fans and customers with social media. Xiaomi uses social media in several ways – to drum up excitement about its flash sales, as well as engaging fans and customers in an informal and playful manner, much like how friends speak to each other. Its recent Mi Fan Festival saw 1.3 million handsets sold across China, Hong Kong, Taiwan and Singapore, raking in CNY1.5 billion (SGD302 million).

Xiaomi Fans

Facebook and YouTube launch unique add-ons for India Elections 2014
For the 16th Lok Sabha Elections, Facebook has launched a ‘I’m a Voter’ button for its users in India, which allows users to post their voting stories on their timeline, sharing with friends that they are voting in this election. YouTube has also launched a India Elections 2014 page, which has garnered over a thousand subscribers. The page features a curated list of videos, aimed at providing a one-stop source of news on the elections.

Facebook voter button

Most social networks are predominantly mobile
The 2014 US Digital Future in Focus Report has been released, with interesting figures about the growth of mobile and social. Of major social networks, only two (Tumblr and LinkedIn) are predominantly desktop (among US users aged 18 and up).

Snapchat, Vine and Instagram are, as expected, the most ‘mobile-first’ social networks, each seeing almost all of their traffic from non-desktop devices. The three sites have grown their unique visitors figures significantly between February and December 2013 – Instagram by 43%, Vine by 515% and Snapchat by 234%.

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Most social content is shared from mobile
It’s not just user growth where mobile is steaming ahead, but also the volume of shared content. Of everything shared to social networks in Q1 2014, 52% came from a mobile device, compared with 48% from desktop. This resulted from much stronger volume growth on mobile: 28% against desktop’s 11%.

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Photos are most popular Facebook content for brands
Despite Facebook pushing brands to use links, it’s clear that photo posts remain the most popular content type for brands on the network. Analysis of over 30,000 brand posts found that 75% were photo posts, followed by just 10% including a link.

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This is perhaps no wonder, when we look at the most engaging content types: photo posts make up 87% of the top 10% of branded content.

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Facebook to remove messenger from mobile app
In an attempt to keep up with standalone messaging apps, Facebook is planning toremove the ‘Messenger’ function in its main mobile app, forcing users to either download the standalone app or lose the service entirely.

Facebook launches new ads as prices increase
As brand pages’ organic reach has dropped throughout Q1, Facebook ad prices have increased by 10%. This news comes as Facebook has announced a new format for ads in the right hand bar; the network has claimed that these will increase engagement and allow brands to use the same image for News Feed and right-hand bar ads.

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Facebook looks to reduce News Feed spam
Facebook is making some changes to its News Feed algorithm that will decrease the reach of certain types of content, each of which is considered ‘spammy’. The initial targets of these changes are:

1. Pages that repeatedly post images asking for likes, comments and shares
2. Frequently-circulated content that users have already seen
3. Spammy links that bring users to pages full of ads

Facebook has looked to reassure pages that this is unlikely to negatively affect their reach; it states that most publishers are not posting ‘spam’ and should instead expect to see their reach increase slightly.

Facebook is updating privacy settings
Facebook is attempting to make its privacy options clearer to users with a series of tests. As can be seen below, the iOS app will include details of who can see any post above the publishing box (left), while desktop users will notice a change to the drop down menu (right).

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There will also be pop-up messages for users who haven’t updated their preferences in a while, straight from the mouth of the privacy dinosaur.


Twitter renovates profiles
It’s all change in the world of Twitter this week, as the platform announced a complete overhaul of users’ profiles on desktop. Changes include a larger profile picture, customisable header, and the ability to pin a particular tweet to the top of your profile (though it’s worth noting that this will only be available for free to certain high-profile users or paying accounts). A user’s more engaging tweets will now appear larger on their profile, too. The new style, which is in the process of being rolled out, can be seen here:


Some brands have already begun using the new design. The below, for example, displays Skype’s videos – users can now filter tweets to see just photos or videos.

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The move is being seen as part of a larger attempt to make the network more accessible for the less tech-savvy among us; technical ‘jargon’ like RT and @replies may be at threat, while the network looks to concentrate more on video/images and add emoji functionality. Users are beginning to get notifications on, too, which are fully customisable; anyone can choose what actions they get notified about. All of this, along with the design of the above profiles, has led to a number of comparisons with Facebook and rumours of a ‘land grab’. Watch this space.

Twitter adds 15 new ad types
Twitter will also be ramping up their ad offering, with news that they’re planning 15 new types of ad, such an ‘app-install unit’. This news comes at a similar time to figures that suggest Twitter’s ads receive a higher click-through rate than Facebook’s. Advertisers still spend a lot more on Facebook advertising, as we can see here:

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Moreover, Facebook ads reach much further than their Twitter equivalents. Twitter may get higher click-through rates, but Facebook still earns a much higher volume of clicks and impressions.

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LinkedIn removes ‘Products & Services’ tab
LinkedIn has today removed the ‘Products & Services’ tab from company pages. The network has proposed two different ways around this for brands: they can discuss their offerings in either company updates or the ‘showcase’ pages that LinkedIn has designed for this purpose.

Disqus introduces ‘Sponsored Comments’
Disqus, the commenting platform used by many popular blogs (including this one), has this week launched a native ad product, known as ‘Sponsored Comments’. It launched the new unit in a blog post, in which it looked to reassure users that it would maintain the quality of their experience. The adverts will appear as follows:

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Unilever’s multi-brand YouTube channel
Unilever is launching a multi-brand YouTube channel, named ‘All Things Hair’. Brands including Toni & Guy, Dove and VO5 will all host content on the channel, which is taking much of its content from famous video bloggers.

Oreo brings Snack Hacks to online video
Oreo has launched a series of web videos dubbed ‘Snack Hacks’, which showcase unusual ways of eating the snack. After asking Twitter followers to discuss their favourite #OreoSnackHacks, the brand has since taken the campaign to the next level and produced content of its own. One example, featuring celebrity chef Roy Choi, is presented in this video.

Peter Griffin is now on Instagram
American cartoon, ‘Family Guy’, has created an Instagram account for its protagonist, Peter Griffin, to drive downloads of a new mobile game based on the series.

WWF creates Snapchat campaign
The World Wildlife Fund is using a Snapchat campaign to raise awareness about endangered species. Dubbed #LastSelfie, the campaign plays on the trend for a constant stream of self-taken photographs on the platform.

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We Are Social Asia Tuesday TuneUp #109

by Suhaina Adam in News

Singaporeans are not interested in paid content
Outbrain, a content discovery platform, has recently released its inaugural Asia Pacific Content Consumption Trends report based on data pulled from 100,000 sites. The study revealed Singaporeans to have the highest bounce rates across six markets, with Australia being the most engaged with paid content. This means that visitors “bounce” or leave the site rather than viewing for much longer. Interestingly, these APAC consumers prefer to consume content on their mobile phones and tablets at night as per shown below:


LinkedIn appoints President for China region
Derek Shen, founder and former CEO of Nuomi (a Chinese site similar to Groupon) is now the president of LinkedIn China. This appointment marks an official move into the Chinese market, which to date has over four million members. Could a localized language site soon be in the works?

WhatsApp has 35M users from India
Last December, WhatsApp shared its India numbers to be 30 million monthly active users. Yesterday, it revealed its latest growing numbers to be over 35 million active users, with a consistent increase of approximately 5 million active users every month in the country. This can be due to its second operator tie-up with Tata Docomo that offers Unlimited Whatsapp data packages for Rs.15 and Rs.30. With its current global count of 430 million active users, we reckon it wouldn’t be long before they cross the 500 million mark.

Facebook ads influence car shoppers mid-funnel
Facebook have shared a study that found automotive ads on the social network cause a 50% increase in visits to car-model pages, 46% increase to all product pages, and a 10% increase in internet-wide searches, indicating paid promotion heightens the average time spent looking at specific vehicles. It also suggests auto brand rivals suffer when Facebook advertisements are implemented, seeing competitor brand searches across the internet drop by 3%.

Facebook ‘Trending’ has arrived
Facebook has announced the imminent roll-out of its new Trending feature on its web version to users across the USA, UK, Canada, India and Australia. The trending topics will be identified by an algorithm, “highlighting topics that have had a sharp increase in popularity, as opposed to overall volume”. Descriptions accompanying each trend will add to the more personal touch Facebook has aimed to achieve. As it standsno plans have yet been announced to sell sponsored trends, however this could be a source of revenue for Facebook further down the line.

Facebook could be set to launch news reading app this month
Re/code is reporting that Facebook is planning a news reading mobile app, Paper. The new offering is likened to Flipboard and is said to include rich media content alongside status updates from Facebook users, and is reportedly set to launch later this month.

Twitter develops tailored audience offering for ads
Twitter has released three new ways for advertisers to create tailored audiences to target its ad products against, enabling them to define groups of existing and potential customers.

The CRM approach creates tailored audiences from an internal CRM database or an ad partners database, with “unreadable scrambles (called hashes) of email addresses” matched to Twitter accounts.

The Twitter ID approach uses usernames or user IDs to create a tailored audience. This approach could be used to target influencers with a large following, and build relationships with them, in the hope they’ll spread the brands message.

The third, exclusion targeting, will enable advertisers to exclude CRM and Twitter ID audiences from the set of Twitter users reached. Using Twitter targeting options (interests, keywords and TV) users already following or engaging with a brand, or users who won’t be interested can be excluded from a campaign.

@ mentions have arrived on Tumblr
Tumblr has graduated from blog network to social network in recent times. With theaddition of the long-awaited user mentions feature, it is now possible to tag friends in Tumblr’s compose screen using an @ symbol.

BBC News launches Instafax
The BBC is currently trialing a short-form video news service delivered to Instagram users, named Instafax. December saw mobile and tablet viewing figures overtake desktop use for the first time, and Instafax is the BBC’s response to this news.

Acura uses Twitter preview, to preview stop-motion project
Honda brand, Acura, took to Twitter to promote Jerry Seinfeld’s Web series, Comedians in Cars Getting Coffee, in which the Acura NSX prototype featured. They tweeted single frames from a stop-motion gif, each displaying in Twitter’s timeline image preview with the result of a visual flip book as you scroll down the page. Twitter users got involved during the show using #NSXCoffeeRun, and 150 fans were rewarded with a @tweetacoffee Starbucks gift card.

Subway go mad for gifs this January
Sandwich brand Subway are tempting those dieting this January by launching 73, soon to be 100 animated gifs with the hashtag #januANY for a mini-campaign across Facebook and Twitter, using both paid and organic messages. The idea is that consumers will rapidly share these unusual animations with their friends and family via social media channels.

You could #BeeFamous with Applebee’s
American food chain Applebee’s has two TV spots to fill to promote their more diet-friendly ‘Under 550 Calories’ menu, and for your shot at six seconds of fame you simply have to capture your ‘unbelievable’ reaction to the special menu items with a vine and share it on Twitter using #BeeFamous. If you’re successful you’ll be sent to to await further instruction. This method has been tried and tested previously , most notably by Dunkin Donuts during ESPN’s “Monday Night Football” pregame show featuring animated content posted to Vine from the brand. Submissions will be accepted until January 26th.

Real fans could be #FlyingToMadrid
Emirates and Real Madrid launched their ‘Fans For Real’ campaign on Google+, giving their biggest fans the chance to win flights to Madrid and watch the team in action. To get involved users must +1 Emirates and Real Madrid’s Google+ pages, upload and share content using #FansForReal and #FlyToMadrid. The campaign launched with the below video depicting what the winners experience could be.

The Mindy Project is matching on Tinder
American TV series, The Mindy Project has broken new territory with Tinder. The show announced in November that there would be a Tinder-themed episode in the new year, and to co-inside with this the show has been advertising on the app, matching users with fake character profiles.

Vlogger takes over brand Snapchat account
WetSeal, a teen retailer is one of the latest brands to turn its hand to Snapchat marketing. They partnered with influencer and vlogger Meghan Hughes who manned their account for two days in the lead up to Christmas, creating a Snapchat story. Meghans story was “stitched together from multiple snaps and broadcasted to a larger audience”, and remained visible for 24hrs, making it possible to replay it as often as someone liked. The results speak for themselves, WetSeal gained 9,000 new followers and 6,000 views of the story for WetSeal, and vlogger Meghan was able to interact with her fans and followers in a whole new way.

Brands are joining Jelly
The new and much talked about social query app, Jelly from Twitter co-founder Biz Stone has been live for two weeks and already brands are trying their hand at it. In the UK Carphone Warehouse, Nandos and Asda have begun to experiment with the app, with varying levels of success. And in the US Whole Foods, Lowes, Shutterstock and Ben & Jerry’s are also dabbling in asking fun, interesting and thought provoking questions. For some though, brands’ use of the app is ruining the user experience.

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