Here are all of the posts tagged ‘social media’.
Line has reached 30 million users in India
Line has been growing rapidly in Asia recently. According to the Japan-based company that runs the popular service, Line has just reached 30 million users in India. This is compared to the 10 million it reached in October of last year. In order to increase its fan base on a ongoing basis, Line has recently partnered with Groupon and Japong, the messaging app is now able to offer deals and discounts to its Indian users. However, Line is still facing strong competition from Whatsapp and Facebook massager in India. According to Whatsapp, it announced that it reached 60 million active users in the nation in August.
Social media celebrates inauguration of president Jokowi
Social media is playing a dominating role in the Indonesia’s election this year. A successful example is that the election campaign of Mr. Widodo, during which the new president leveraged the major impact of social media to garner great support from a network of tech-savvy youth. There are millions of Indonesians who frequently access social media platforms, and so it comes as no surprise that more than one million tweets between Sunday afternoon and Monday were related to the presidential inauguration of Indonesia’s Joko Widodo. The president of Indonesia currently has 4.8 million “likes” on Facebook and 2.45 million followers on Twitter, and President Jokowi was the top trending term on Twitter on the day of his inauguration. According to Twitter, there were nearly 95 million election-related tweets from Indonesia between July’s election and the start of the year.
#icebucketchallenge goes viral around the world
A hashtag called #icebucketchallenge started trending over the weekend on social media. This tag is associated with a cool challenge, accomplished by dumping a bucket of ice water (or ice cubes) on yourself, then posting and tagging a photo of the feat on social media. Upon completion, challengers nominate 3 people to either follow suit with the challenge or donate $100 USD to the US-based ALS Association (an advocacy, care and research association for ALS). The ALS association is aiming to utilise the ice bucket challenge to encourage people to pay attention to, or donate for those affected by the disease. There have been more than 118,000 tweets mentioning the #icebucketchallenge in the past 30 days according to Topsy. The ALS Association had subsequently raised $7.6 million in donations over the course of a two-week period–a sum that trumps last year’s $1.4 million raised in the same period.
The ALS (Amyotrophic Lateral Sclerosis) ice bucket challenge is now taking over America, and when Mark Zuckerberg nominated Bill Gates for the challenge, he gave him 24 hours.
Surprisingly, the #icebucketchallenge also went viral in China. The hashtag has already ranked as the most trending topic in China in just two days. There have been 167,000 discussions and 180 million views on the #icebucketchallenge, reaching 16,000 individuals in China so far. The challenge successfully attracted a massive amount of influencers and celebrities from different industries to challenge the game as well.
Twitter turns favourites into retweets
According to The Next Web, Twitter has been experimenting with a new feature that turns favourited tweets into retweets on mobile and web versions of the site; this feature has also started to annoy some Twitter users. A number of users are seeing the tweets they favourited from the brands they follow or the people they follow automatically turned into retweets, and appearing on their Twitter timelines. The Next Web also mentioned that the new feature has impacted some users’ Twitter user experiences, making the users feel frustrated because the retweets are irremovable and appears permanently on their timelines. Twitter appears to be experimenting with many more different features on a regular basis, such as payment and shipping option.
Sina Weibo grows to 157 million monthly active users
According to Sina’s Q2 2014 report, the platform has grown to 157 million monthly active users, up by 30 percent in the past 12 months. For daily active users, Sina Weibo has reached 69.7 million. Compared with WeChat, however, Sina Weibo is still far behind WeChat’s massive MAU base of 438 million. WeChat’s dominance may have been strengthened by their recent launch of its first foreign-made game, a WeChat edition of the popular Candy Crush Saga on Android.
WeChat launched its advertising platform for official accounts
According to QQ Tech, WeChat launched a 10-day closed beta test earlier this year, and now the company has decided to launch the open beta version of its advertising platform for official accounts. WeChat pointed out that advertisers now are able to target audiences by gender, age and region, which provides more accurate targeting services for advertisers to narrow down its relevant target audiences. Meanwhile, advertisers can also get feedback about exposure, click through rate, number of clicks and KPIs from WeChat. However, these ads will only show up if users choose to click through the messages to read full-page posts from the official account. Although the new ad platform is still in beta version, there are nearly 400 million monthly active users who follow these ’subscription’ and service accounts. As such, it will be interesting to see the outcome when the ad platform officially launches.
Luxury travellers in Asia-Pacific seek, share info online
In June 2014, ILTM Asia and Brand Karma published a report called “The Luxury Traveller & Social Media 2014: Asia”. This report indicated that Asia is the region where social media matters most to luxury travel brands. According to the research, it is noteworthy that the social media health of a luxury travel brands is strong, as demonstrated by the positivity and large share-of-voice, which it attracts from two major sources: online review sites like TripAdvisor, and social networking sites like Facebook. Interestingly, the research also shows that Asian travellers are enthusiastic about writing reviews for luxury hotel brands, hence brands should be aware of the importance of managing their presence on popular Asian review sites as well as their social media presence.
Here are some key take aways from the report:
- Mobile messaging apps could displace traditional social networks
- Asian luxury hotel brands lead the way in social commerce
- Social guest satisfaction increases
Indian Prime Minister becomes Twitter’s third most followed world leader
The use of social media becomes a popular trend for world leaders, since Barack Obama (43.9 million twitter followers) used social media to leverage his influence during the US elections in 2008. As reported previously, Indonesian President SB Yudhoyono was the third influential world leader on Twitter with 5.09 million followers. However, now with over 5.1 million Twitter followers, Indian Prime Minister Modi has surpassed the Twitter fan base of Indonesian President SB Yudhoyono to become the third most followed world leader. It is not surprising that Facebook has also hit a milestone in India with 100 millions active users.
Advertisers will increase social ad budgets
Most advertisers are planning to increase their ad budgets for social media, according to an Ad Age survey of 1,682 agency executives. Of those asked, 53% will modestly increase their Twitter budget, compared to 48% for Facebook and 43% for YouTube. ‘Significant increases’ are expected by roughly 10% of respondents for all platforms, while hardly anyone plans to ‘significantly decrease’ budgets on any of the three networks.
Facebook buys LiveRail
Facebook is to further increase its video ad business with the purchase of LiveRail, one of the biggest video ad sellers, which automates the sale of video adverts for the likes of MLB, ABC and DailyMotion. According to Ad Age, a Facebook spokesperson declined to comment on the price of the deal. Facebook will use LiveRail’s data when serving ads on its own network, and vice versa. This should help to amplify Facebook’s ‘Audience Network’, which allows advertisers to extend campaigns beyond the social network.
When a person sees an ad on Facebook they can place a ‘missed call’ by clicking the ad from their mobile device. In the return call, the person receives valuable content, such as music, cricket scores or celebrity messages, alongside a brand message from the advertiser — all without using airtime or data.
India has a culture of pre-paid phone contracts, which often include high costs for data and text messages; as such, the missed call is a common workaround. Facebook is hoping to take advantage of this behaviour in the country, which has its second-highest global user base.
Twitter ups mobile ad offering
Twitter has made two moves to improve its mobile ad offering in the last week. First of all, it is now offering mobile app installation ads, which it has been testing since earlier this year, to all advertisers. Secondly, it has purchased TapCommerce, which helps mobile businesses to retarget ads, for a reported $100m. The two moves display a clear intent by Twitter to focus on mobile advertising.
Tweets appear with ‘buy now’ button
A ‘buy now’ button appeared on several tweets last week, all linked to the @fancy account. The button was only visible on mobile and didn’t actually do anything when clicked, inciting speculation that it was either a test or an accident. However, it looks likely that shopping on Twitter will be here soon enough.
Vine adds loop count
Vine has added a ‘loop count’, a metric that displays how many times a particular Vine has been repeated. The idea is that this will show which videos are best engaging their audience, which could be big news for brands. We Are Social’s Luke Carrell talked to AgencySpy about the move:
For many marketers, Vine continues to be a bit of an enigma, with its younger audience and tendency to reward quick, quirky humor that can be difficult to get exactly right. While many brands have embraced the platform as an outlet for one-off creative exercises, more robust metrics such as the introduction of content impressions (e.g. Loops) opens the door for gathering insights that can help build smarter content plays over the long term.
Google kills Orkut
Google is bringing an end to Orkut, its original social network, which remains popular in Brazil and India. It released a blog post, which stated that “YouTube, Blogger and Google+ [had] outpaced Orkut’s growth”. September 30th will be the network’s final day.
The World Cup breaks records in social
The World Cup has been one of the most talked-about events of all time online, and there is now more evidence to support that. The total number of Facebook posts, comments and likes relating to the World Cup has reached the 1bn mark, with 11 posts from footballers competing in the tournament each receiving more than 1m likes. Of these, seven came from Neymar, three from Messi and one from Ronaldo. Meanwhile, Brazil’s penalty shootout victory over Chile elicited 389,000 tweets in one minute, thehighest figure of all time. The previous record was held by February’s Superbowl, in which a single touchdown caused 382,000 tweets in a minute.
adidas and We Are Social produce real-time World Cup content
Ad Age recently spent the day at adidas’s real-time marketing hub at the World Cup in Rio, a 40-strong delegation that includes some of the We Are Social gang. Their article about the experience highlights adidas and We Are Social’s extensive pre-World Cup preparation, while also discussing the way in which the team deals with reactive content on the ground. So far, adidas is the most talked-about brand of the entire tournament.
— adidasfootball (@adidasfootball) July 4, 2014
We Are Social and adidas celebrate Djokovic’s Wimbledon win
In the immediate aftermath of Novak Djokovic’s thrilling fifth set win over Roger Federer at Wimbledon, We Are Social and adidas Tennis posted a congratulatory tweet and image to celebrate the moment. It was the culmination of two weeks of support for its players, all under the umbrella of #smashthesilence. The tweet itself has received over 1,250 retweets, the hashtag being mentioned 10,700 times throughout the tournament.
— adidas tennis (@adidastennis) July 6, 2014
We Are Social and evian create #LetsPlay
We Are Social created a campaign for water brand, evian, which encouraged people to live young during Wimbledon. Fans simply had to tweet @evianwater with #LetsPlay. Lucky winners received a personalised Vine, sung by Vive Vocals.
Monster puts job ads in Twitter cards
Monster, the recruitment company, has released a new Twitter card, which displays a full job advert within a tweet. Here it is in all its glory:
— evian (@evianwater) July 2, 2014
Barbie joins LinkedIn
Looking for a career as a plastic toy? Better connect with Barbie – she’s just joined LinkedIn. The move is promoting the doll’s latest incarnation, ‘Entrepreneur Barbie’, whose profile includes details on her long and illustrious career, as well as an explanation of her latest venture, ‘Dream Incubator’.
Ikea creates Instagram ‘website’
Ikea has created an Instagram page that functions like a website. By featuring products from its Ikea PS collection, alongside a product description, it takes advantage of the network’s layout, as explained in the video below.
Vodafone is curating a Twitter play
Vodafone is teaming up with Spanish actor, Raúl Arévalo, to curate a play from tweets. Twitter users will be encouraged to send in suggestions for lines/directions using the hashtag #firstteatrotuits (first theatre tweets), after which the play will be performed to a live audience in Madrid’s Capitol Theatre. The audience, too, will be encouraged to send in their own suggestions.
AutoTrader.com and Overly Attached Girlfriend
AutoTrader.com has enlisted the help of Laina Morris, better known as ‘Overly Attached Girlfriend’, in its latest online campaign. The online star is featured in a video, in which she uses the site’s various features to help keep her search hidden from her partner. After watching, viewers are encouraged to take part in a similar online treasure hunt.
Transamerica launches on Reddit
Transamerica has launched a presence on Reddit, through which it hopes to answer personal finance questions. Reddit can prove difficult for brands, but llan Gungormez, director of social media strategy at Transamerica, has made clear that the company will be trying not to push sales too much:
What we’re really trying to work on doing is kind of filling in all the gaps. And at the end of the day, we obviously hope you end up picking Transamerica. But if you are at least able to walk away and make a better, informed decision, that’s really the win, because financial literacy is so low across the board.
CALM launches the Twitter #Mandictionary
Male suicide charity, CALM, has created a Twitter campaign, which asks users to tweet their suggestions for vocabulary to express male emotion, using #Mandictionary. The charity hopes the campaign will help promote discussion of male mental health, and intends to use the submissions in future ads.
— Ceiling Demons (@CeilingDemons) July 1, 2014
Twitter trolls Robin Thicke
Music channel VH1 encouraged Twitter users to tweet questions to Robin Thicke last week, using #AskThicke. Naturally, for such a controversial figure, some of the questions weren’t quite what Thicke might have hoped. Many tweets, such as the below, highlighted Thicke’s questionable history and accusations of misogyny.
What form of sexual or emotional abuse will you be normalising in your next jaunty hit? #AskThicke
— Scriblit (@Scriblit) June 30, 2014
#AskThicke Once you’ve cracked ‘hug me’, any thoughts on what rhymes with ‘misogynistic douchebag’?
— James Martin (@Pundamentalism) July 1, 2014
Ukrainian club creates social media bar
The Boom Boom Room, a night club in Kiev, has a set menu of eleven drinks in its newly-launched “Check-in bar”, each of which can be purchased in exchange for a different social media activity. A hashtagged Instagram selfie is worth one shot, a photo with four tagged friends earns you a bottle of Prosecco and there’s a special drink for a mayor’s badge on Foursquare.
Continuing our series of reports on the social, digital and mobile landscapes of hundreds of countries around the world, today we’re very pleased to share a report on countries in the Middle East, North Africa and Turkey.
As always, we begin with a quick update on the latest global figures:
If you’re looking for in-depth numbers on specific countries beyond the Middle East, North Africa and Turkey, you may want to check out these previous reports:
The Internet in the Middle East, North Africa and Turkey
As in so many other areas of life, internet usage in the Middle East is a story of variety. There’s a huge disparity in terms of access, from almost complete penetration in Kuwait to barely 8% in Iraq:
Interestingly, however, the role of mobile access is still very low in the Middle East, especially when compared to the numbers we saw in last week’s India report:
Given the high rate of internet penetration in Kuwait, as well as that country’s relatively higher adoption rate of mobile internet, we believe that mobile devices will be the key driver of improved internet access throughout the region in coming months, and we’d expect overall numbers to increase significantly in the near future.
Social media continues to grow in the Middle East, North Africa and Turkey, with many countries showing strong penetration figures:
Meanwhile, Facebook does not release user figures for Syria, although recent evidence suggests that it’s still a powerful platform within the country.
Mobile is a key component of social media usage in the region, with many countries seeing impressive figures for access on the go:
Despite the lower-than-expected numbers for mobile internet adoption, mobile usage in the region is strong and growing, with most countries exceeding the global average:
However, 3G access remains elusive even in the most developed nations, and the vast majority of the region’s population continues to rely on lower-speed connections:
Individual Country Details
You’ll find complete data for 20 of the region’s key economies in our full report:
In the meantime, here are the slides for Turkey to whet your appetite.
Looking for stats for other countries? See our full range of free reports and social media guides here.
When we first launched We Are Social in Singapore back in 2011, we faced a challenge that many businesses will recognise:
How do we build awareness and intent with almost zero marketing budget?
However, less than three years later, our B2B marketing activities have delivered millions of interactions, and we’ve grown to become a multi-million dollar business — all despite zero media spend.
So how did we do it?
Our strategy is simple: give something before you ask for anything.
We understand that most of our potential clients need to demonstrate the business case for social to their organisations, and many still need to educate their teams – and themselves – on social media best practice.
To address these needs, we’ve launched a series of free resources designed to help them succeed: from reports containing all the social, digital and mobile statistics they might need to justify their proposals, to training resources and guides on effective social marketing.
This means we’ve been able to help potential clients before they’ve even or asked us for help; in other words, we’ve delivered an effective and engaging ‘product sample’.
So how can you adopt a similarly powerful strategy?
1. Make people’s lives easier
All the content we develop is designed to help potential clients save time, effort, stress, and even money.
Sometimes that’s simply a case of curating all the statistics they need to justify their marketing plans, as we’ve done with our Social, Digital and Mobile reports:
Other times, it’s about helping them to introduce social media best practice to their organisation, as we’ve done with resources like our Making Friends and Influencing People guide:
We’ve also produced a range of ‘how-to’ guides that help clients deepen their own skills in critical areas like Crisis Management:
Tip: Use content to deliver the core of your brand experience before your prospects have even met you.
2. Make things people will reuse
Every time we go to a conference, we notice that presenters re-use other people’s content in their slides.
However, most social media data on the internet gets shared in long infographics.
Many of these are beautifully designed and contain lots of valuable data, but they’re difficult to use in presentations ‘as-is’.
We offer a solution to this by producing assets that are easily copy-pasted into new presentations, reports, and blogs.
It’s not just about the information we share, though; the aesthetics of our content also play a big role, and we spend a lot of time ensuring our reports are clear, consistent, and visually distinctive.
This ‘recyclable’ approach has been a key component of our success: now, every time we go to a conference, we notice presenters re-using some of our slides exactly as we published them — together with our branding.
This re-use doesn’t just drive brand awareness either; it’s also establishing powerful advocacy.
Tip: create resources that people can re-share to achieve their own goals.
3. Focus on the audience, not yourself
Instead of focusing on sales materials that promote our immediate needs, we’ve consistently produced marketing assets that we know will help other people to achieve their goals.
By providing resources that help other people and organisations to engage their own audiences, we’ve driven extensive third-party sharing and word of mouth; two-thirds of our 3 million+ SlideShare views have come from third-party embeds, many on highly respected news sites and industry blogs.
— Mari Smith (@MariSmith) May 22, 2014
Numerous influencers have also used our content to engage their own audiences, extending the reach and impact of our reports, and driving valuable third-party endorsement.
Tip: don’t promote your brand; promote what your brand stands for.
4. Convert content into conversation
We didn’t spend any money on media to promote our content, but it didn’t ‘go viral’ on its own either.
Our success grew from the wealth of content we created for a variety of different channels and contexts, as well as the conversations we nurtured around these assets.
SlideShare sits at the heart of our strategy; it’s the ideal platform for hosting our ‘recyclable’ content, and it offers impressive embedding options too.
We extend these SlideShare presentations with our own blog content, which allows us to tell a richer story or to offer deeper analysis.
Once we’ve published these core assets, we promote them by taking ‘snippets’ of content – e.g. individual slides or catchy soundbites – to use as conversation starters on Twitter, LinkedIn, and Facebook.
We then actively nurture the resulting conversations: we participate in Q&A sessions, create one-off pieces of content for influencers and active participants, and re-share third-party content that builds on our own:
— We Are Social SG (@wearesocialsg) June 18, 2014
As part of this, we also use daily social media listening to identify the people who mention, share, or use our content in their own social posts, and wherever relevant, we engage those people in further conversation around their interests and agendas.
Tip: actively engage people in conversations around your content to drive propagation and amplification.
5. Raise as many questions as you answer
Of course, answering potential clients’ needs for free isn’t a sustainable business model, and we had to convert engagement into action in order to succeed.
We’ve done this by empowering clients to progress on to bigger, more valuable questions.
By providing them with the answers to ‘introductory’ questions like “what’s the social penetration in Indonesia?”, we’ve been rewarded with a rich and steady stream of inbound enquiries from clients who want to know how to take advantage of the opportunities these initial answers reveal.
The resulting conversations have allowed us to position ourselves as an added-value partner, not just a vendor.
Tip: use your answers to introduce higher-value questions.
Over to you
While it might be tempting to think that it’s easier for a social marketing agency to succeed at social marketing, there’s no reason why you can’t adopt exactly the same principles for your own brand.
The trick is to identify what kinds of content will add the greatest value to your audience before you ask them for anything in return, and make sure that they can find that content in the right places and at the right times.